Privacy Policy

**Digital Seva Portal Privacy Policy**

Effective Date: [09-04-2025]

Digital Seva Portal (“we,” “our,” “us”) takes your privacy seriously. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit and use the Digital Seva Portal (the “Portal”). Please take a moment to review this policy to understand how we handle your personal information.

**1. Information We Collect**

We obtain personal information in the following manners:

– **Personal Information**: When you register or use the Portal, you can provide personal information like your name, e-mail address, contact number, government identification, and other personal information required to access services on the Portal.

– **Usage Data**: We gather information regarding how you utilize the Portal, including your IP address, browser type, device details, and browsing behavior.

– **Cookies and Tracking Technologies**: The Portal employs cookies and other tracking technologies to enhance your experience and collect analytical information. You can control your cookie preferences in your browser settings.

**2. How We Use Your Information**

We employ the information we collect for many purposes, such as:

– To offer and enhance our services on the Portal.
– To customize your experience on the Portal.
– In order to reply to your inquiries, requests, or support issues.
– To send significant communications about services, updates, or changes to the Portal.
– To meet regulatory requirements and enforce terms of service.

**3. Data Sharing and Disclosure**

We will not sell, rent, or give your personal data to third parties. Nevertheless, we might be sharing your data in the following situations:

– **With Service Providers**: We might disclose your information with trusted third-party service providers that assist us in operating and maintaining the Portal, including hosting providers and analytics providers. These providers are bound to use your information only for limited purposes concerning the Portal.
– **Legal Compliance**: We might share your personal data when we are required to do so by law or in response to a legitimate request by a public authority (e.g., court order or government agency).

– **Business Transfers**: If we undergo a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction. We will give you notice before that transfer takes place.

**4. Data Security**

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

**5. Your Rights and Choices**

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

– **Access**: You can request access to your personal data that we hold.
– **Correction**: You can request correction of any information that we hold about you that is inaccurate or incomplete.
– **Deletion**: You can request deletion of your personal data subject to some exceptions.
– **Opt-out**: You can opt-out from receiving promotional communications from us.

If you wish to exercise any of these rights, please contact us using the contact details below.

**6. Retention of Data**

We hold your information for as long as it takes to complete the purposes described within this Privacy Policy, unless an extended retention is needed or mandatory under law.

**7. Third-Party Links

The Portal can be linked to third-party websites or services not owned or controlled by us. We have no responsibility for the information, privacy statements, or policies of such third-party sites. We recommend you read the privacy statements of any third-party services you visit.

**8. Children’s Privacy**

The Portal is not designed for use by children under 13 years of age. We do not knowingly collect or solicit personal data from children under 13. If we discover that we have received personal information from a child under 13, we will try to delete that information.

**9. Changes to This Privacy Policy**

We might change this Privacy Policy from time to time to comply with changes in our practices or the legal requirements. When we do so, we will post the revised “Effective Date” at the top of this policy. We invite you to periodically review this Privacy Policy for updates.

**10. Contact Us**

If you have questions or issues with this Privacy Policy or the way your personal information is treated, please use the following contact details:

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This Privacy Policy facilitates transparency and trust for the users of the Digital Seva Portal by laying out our data collection, usage, and protection practices.